When making a purchase from Emma Kate Co., please choose carefully! We want you to absolutely adore what you order, but cannot accept returns unless your goods have been damaged in transit, or are faulty.
If anything you’ve ordered arrives damaged, please contact us straight away, providing us with your order number, and a description or photo of the damage. Please do not return any items before first making contact with us.
Requesting an exchange? Sure thing. We’ll dispatch your replacement item [subject to availability] once we receive your return in a timely manner.
Please hop this way for our full guide to Shipping & Returns.